What CHIC 2026 Really Told Us About Canada’s Hotel Landscape
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The “wait-and-see” era of hospitality investment is officially over
The “wait-and-see” era of hospitality investment is officially over Our President and CEO, Dr. Ruby Dhalla, and our Vice
The Great Real Estate Recalibration: Why the “Wait and See” Era is Ending
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What Happens When a CEO Bets on His Customers. Literally
What Happens When a CEO Bets on His Customers. Literally Dr Ruby Dhalla How a 71‑year‑old furniture salesman turned a
The Price of Resilience: Why 2026 Demands a New Economic Playbook
The Price of Resilience: Why 2026 Demands a New Economic Playbook Dr. Ruby Dhalla I recently joined the country’s top
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What does it feel to be a guest in a hotel? David Zaltzman In this hotel, guests sign a waiver
What is loyalty and branding
David Zaltzman This hotel gave out warm cookies at check-in. That simple idea created one of the strongest loyalty
Why do most Americans favor hotels over Airbnb for holiday travel? Because Predictability and Trust Always Win
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